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Shipping And Returns

Brookings Agencies Ltd prides itself on it’s strong warranties, and we provide our exclusive 5-year extended warranty on Unika by Munro and Lava vacuum sealers, plus all our machines are certified fully compliant with New Zealand Standards.

We use NZ Post for fast delivery, and you are safe in the knowledge that when you purchase from us your product is already in New Zealand, is ISO compliant, and fully backed by our excellent customer service and exclusive warranty.

We also carry all the spare parts you may need; simply complete the warranty registration so your details are already filed in our system to ensure a smooth and simple process.

During the warranty period, all defects will be repaired or replaced solely at the discretion of Brookings Agencies without charge. Any repaired or replaced parts are then under warranty for the remainder of the warranty period.

Please contact us to discuss the best method of returning your unit to us. In the event of a warranty claim, proof of purchase from uss or one of our authorised distributors will be required.