In Case You Need Help
Here's How You Can Contact UsFrequently Asked Q's
Need some advice on how to use your vacuum sealer? Maybe you are unsure how to use your vacuum storage bags? Browse our FAQs
Pre-Sales Question
Can’t find what you’re looking for or need some general advice? Please contact us via our web form with your enquiry and we’ll respond within 24 hours
Need Support?
Need some advice on which machine is right for your needs? Perhaps you need to claim on your warranty? Call us directly on 09 828 2850
Shipping And Returns
Brookings Agencies Ltd prides itself on it’s strong warranties, and we provide our exclusive 5-year extended warranty on Unika by Munro and Lava vacuum sealers, plus all our machines are certified fully compliant with New Zealand Standards.
We use NZ Post for fast delivery, and you are safe in the knowledge that when you purchase from us your product is already in New Zealand, is ISO compliant, and fully backed by our excellent customer service and exclusive warranty.
We also carry all the spare parts you may need; simply complete the warranty registration so your details are already filed in our system to ensure a smooth and simple process.
During the warranty period, all defects will be repaired or replaced solely at the discretion of Brookings Agencies without charge. Any repaired or replaced parts are then under warranty for the remainder of the warranty period.
Please contact us to discuss the best method of returning your unit to us. In the event of a warranty claim, proof of purchase from uss or one of our authorised distributors will be required.
Payment Options
3 Ways To Pay
It’s easy to pay online using eWay for secure credit card purchase using VISA and MasterCard. Or you can use your existing PayPal account, or call us directly during business hours!
VISA & MasterCard via PayPal
Secure Online Payment via PayPal!
Pay with PayPal Account
Use your existing PayPal account
By Phone
Call 09 828 2850 to place your order today!